Web Project Manager | Tech Enthusiast | Client Services
Addison Reeves
Hello and welcome to my online portfolio! I'm Addison - a project manager based in Meridian, Idaho. I've been working in client services for 6+ years, ranging from roles in customer services, sales, and now - project management. I'm currently looking for my next project management role in the tech industry. Please take a look through my site to learn more!
Thank you for visiting!
I have been consistently impressed with Addison’s attention to detail and willingness to help wherever possible. I believe he would be a solid asset to any team and given another chance to work with him again, I absolutely would.
Jen Hill - Delivery Manager at Kanopi Studios
Companies I've worked with:
I'm very grateful to have worked with some wonderful companies over the past few years.
See where I've proven my skills!
Work Experience
Kanopi Studios
April 2023 - March 2024
Project Manager
- Coordinated client requests using a support queue for 10+ clients, varying in scale and budget
- Oversaw budgeting, estimating, and resourcing efforts for a team of engineers, to ensure successful delivery of tasks
- Maintained client relationships by organizing & leading Zoom calls, monitoring scope, and communicating through the Teamwork CRM
- Utilized Teamwork, Teamwork Desk, Slack, Harvest, and Zoom for client projects and internal operations
- Conducted regular quality assurance testing on client projects, to ensure high standards of development work
Next Door Marketer Inc.
December 2022 - April 2023
Freelance Project Manager
- Defined the project scope
- Planned, tracked, and reported on project performance
- Assessed and managed potential project risks
- Checked all project documentation was completed correctly and remained up to date
Transportation Security Administration
May 2022 - December 2022
Transportation Security Officer
- Followed strict Homeland Security operating procedures to ensure thorough screening of passengers and property through the security checkpoint
- Completed routine trainings and briefings in order to stay up-to-date with emerging and continuously evolving threats to national security
- Assisted passengers with understanding security procedures in an effort to bridge the gap and instill a sense of community trust with the public
Expeditors Tradewin LLC
September 2019 - January 2022
Trade Analyst II
- Resolved trade compliance issues for US Customs Brokers
- Gained proficiency with Excel, Outlook, and CRMs
- Consistently met deadlines with accuracy by working with a team
- Demonstrated organizational skills and multi-tasking abilities by handling inbound support and sorting data
- Initiated a new training curriculum for the company
See where I learned my skills!
Education & Certifications
B.A. in International Studies - Minor in Spanish
Brigham Young University, Idaho - Class of 2018
The curriculum gave me a strong understanding of communication and interaction, provided leadership experiences amongst my peers, and taught me strong critical thinking and problem solving skills. It also gave me an attentive nature to organization and detail, and a drive to make the world a better place.